Late Nights and Broken Links: The Redesign That Saved a Practice

October 3rd, 2025 / Kelly Brown / Reading Time: 3 minutes

law firm website redesign Does this sound familiar?

A smaller law firm was struggling and rarely got any calls, and they weren’t sure why. They thought they were doing everything right, but their website looked outdated, the few clients they did have complained about broken links that made finding information difficult, and the site was almost impossible to navigate on a phone.

The lawyer knew their website wasn’t working, but they didn’t realize how much it was hurting business until new leads nearly disappeared.

There’s a happy ending, though.

After a complete site redesign, the practice saw a turnaround. Calls increased, the site worked smoothly on mobile devices, and potential clients could finally find the information they needed.

Stories like this happen all too frequently.

Many law firms reach a point where their website is holding them back. The good news is that a strategic redesign can make all the difference.

Why Website Design Matters for Law Firms

Your website is often the first impression potential clients have of your practice. If it looks outdated or is difficult to use, visitors may leave before contacting you. Broken links and poor navigation signal neglect, even if your legal work is top quality. In today’s market, clients expect a seamless online experience.

A redesign isn’t just about a fresh look.

It’s about improving how clients interact with your firm online. That includes faster loading times, clear navigation, and a mobile-friendly design. These updates make it easier for clients to find answers and contact you quickly. A professional website also builds credibility, showing that your firm is attentive to detail and invested in client service.

For law firms, credibility is everything. If a website creates frustration, it can undermine the trust you work so hard to earn. On the other hand, a smooth, modern site can make potential clients feel confident in reaching out.

Benefits of a Strategic Redesign

A redesigned website can change how your firm attracts and engages clients. Here are a few ways it helps:

  • Improved user experience: A clear layout and functional links guide visitors to the information they need.
  • Better search engine visibility: Updated sites with optimized content perform better in search results, helping more clients find you.
  • Mobile optimization: Most people search for services on their phones. A mobile-friendly design makes your site easy to use anywhere.
  • Clear calls to action: Contact forms, phone numbers, and consultation requests are easy to find, turning visitors into clients.
  • Updated branding: A modern design shows that your firm is current and professional, which builds trust with potential clients.

The practice mentioned earlier experienced these benefits firsthand. Once their site was redesigned, their visibility improved, their calls increased, and they had confidence that their online presence reflected the quality of their legal work.

For many firms, the biggest challenge is realizing when it’s time to make a change.

If you’ve noticed fewer leads, client complaints about your site, or difficulty updating content, it may be time to think about a redesign.

Build a Website That Works for Your Practice

A functional, attractive website is more than just a marketing tool. It’s an extension of your practice. It can either create barriers or open doors for new clients. The difference often comes down to design, usability, and the ability to showcase your services clearly.

Investing in a redesign may feel overwhelming, but the payoff is worth it. A website that works for your firm can save time, reduce frustration, and bring in new business.

At Legal Web Design, we help law firms create websites that not only look professional but also perform. Whether you need to fix broken links, update your design, or build a stronger online presence from the ground up, we can help. Contact us today to learn how a strategic redesign can support your practice and help you reach more clients.

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    Personal, one-on-one attention from our designers and a dedicated project manager;

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  • Execution

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